In my email this morning was a blog post by Om Malik, "Has pandemic pushed us into a post-human future?" I recommend you take time to follow the link and read what Om has to say.
I have followed Om Malik for years as I believe he is a very good interpreter, and reporter, of the technology arena of today. Om's input brings a real human insight to whatever he is writing, or talking, about. I found this particular article very appropriate in today’s world.
I know I have always chased the future and tech but I still feel a lot of what he is saying is true. Perhaps the reason we have succeeded, in most cases, of staying at home during these lock down's is we do not have the immediate connection with large businesses as people thought. We miss it and we don't miss it, if that makes any sense.
My wife and I have owned small businesses and understand the connection with people. In my heart I really think there is a chance for the comeback of small businesses, on the Mom & Pop side, mainly because of what Om talks about in this post. We want to do business with people we know and are part of our community.
Only once did I ever feel I had connection to a sales person in a large department store but I have had many connections with a people in the corner dry cleaner, a drug store, wine shop, deli, and other local owned businesses as well as local restaurants. Perhaps we will see a return to this. I have to admit I really won’t miss JC Penny's, Nordstrom's, or Macy’s - even thought I spent a number of years working with Federated Department Stores – as did our son. I mistakenly believed the customer comes first but realized later it was the stockholder.
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