Friday, September 4, 2015

Question for Google

I received the following email from Google last evening and I have since discovered that I am not the only one. My questions are below. 

Your Google Drive bonus storage is expiring.

We wanted to let you know that you have bonus Google Drive storage expiring on. While this bonus period is coming to an end, you can always purchase additional storage.

The bonus storage offer that’s expiring is:
Unknown promotion - 10G
The offer will expire on:
Oct 3 2015

My first question is this: If you cannot tell me what the "Unknown promotion" is how do you know it is expiring? This appears to be an obvious question. 

Those that I have talked to, as well as myself, do not remember signing up for an "Unknown promotion". Can you tell us how along ago were awarded this "Unknown promotion"? What was the initial date of this "Unknown promotion"? How do we know you are just not taking away 10GB claiming it was an "Unknown promotion". 

I understand you storage pricing is very good and if you wish that we would pay for this 10GB then we would be happy too do so. At you current 100GB pricing I suspect this would cost, with accounting fee's, about $2.50/year. What the heck I will consider going for the 100 GB at $1.99 month however I would still like to know more about this "Unknown promotion". 

There is the gnawing feeling in the pit of my stomach about losing 10GB of storage I may not have even known that I had. Did I take advantage of this "Unknown promotion"?

If Thomas Paine were here I am sure he would say something like "These are the questions that try men's souls". 

No comments:

Post a Comment